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Posts Tagged ‘Telephones’

Talking Via Phone vs In-Person By Select Demographics [CHART]

By David Erickson | September 5, 2012

Given the choice, 84% of Americans would rather have a conversation in person than on the phone.

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Top 6 Digital Channels For After-Sales Customer Service [CHART]

By David Erickson | July 12, 2012

Digital shoppers worldwide rate internet sites as their digital channel of choice for aftersales care, with 72% saying this channel is important or extremely important, according to a July report by Capgemini.

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US Households With Landlines vs. Mobile Phones, 2008-2011 [CHART]

By David Erickson | July 9, 2012

Survey data released in June by NHIS reveals that more and more American households are abandoning their landlines and going wireless-only.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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