Posts Tagged ‘Telephones’
Talking Via Phone vs In-Person By Select Demographics [CHART]
Given the choice, 84% of Americans would rather have a conversation in person than on the phone.
Read MoreTop 6 Digital Channels For After-Sales Customer Service [CHART]
Digital shoppers worldwide rate internet sites as their digital channel of choice for aftersales care, with 72% saying this channel is important or extremely important, according to a July report by Capgemini.
Read MoreUS Households With Landlines vs. Mobile Phones, 2008-2011 [CHART]
Survey data released in June by NHIS reveals that more and more American households are abandoning their landlines and going wireless-only.
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