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Posts Tagged ‘Screen Sharing’

Most Important Customer Service Options For Online Shopping [CHART]

By David Erickson | February 13, 2018
Chart; Most Important Customer Service Options for Online Shopping

Online shoppers are increasingly taking advantage of live chat options when shopping online, reports UPS in the 5th installment of its 2017 Pulse of the Online Shopper research series. Some 42% see live chat as an important customer service option when shopping online, according to the study.

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How Senior Marketers Use Online Video, Q3 2013 [CHART]

By David Erickson | November 18, 2013

While the website was the most popular destination for video content, used by nearly 84% of respondents, almost two-thirds tapped YouTube to post videos.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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