Posts Tagged ‘QVC’
Mobile Commerce [INFOGRAPHIC]
This infographic illustrates the mCommerce market, from rising regions, to average order value, to mobile coupon use and payments.
Read MoreUS Companies With The Best & Worst Customer Service, May 2014 [TABLE]
Comcast had the lowest customer service rating of the 233 companies measured, while USAA took the top spot for the second consecutive year.
Read MoreTop 15 Retailers By Holiday Customer Satisfaction, January 2014 [CHART]
Amazon and L.L.Bean were the standard-bearers, each with a score of 90 on a 100-point scale.
Read MoreHoliday Mobile Retail Experience Ratings by Select Brands, February 2013 [CHART]
Amazon led all retailers tracked in customer satisfaction with mobile retail experiences during the holiday period.
Read MoreeTailer Holiday Customer Satisfaction Rankings, December 2012 [CHART]
Amazon maintained its leading index score of 88 (on a 100-point scale) from last year, the highest score since the study began in 2005.
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