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Posts Tagged ‘Omnichannel’

10 Principles Of Customer Strategy [INFOGRAPHIC]

By David Erickson | April 14, 2018
Infographic: Principles Of Customer Strategy

It’s no longer enough to target your chosen customers. To stay ahead, you need to create distinctive value and experiences for them.

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Marketers' Attitudes Toward AI [INFOGRAPHIC]

By David Erickson | February 10, 2018
Infographic: Marketers' Attitudes Toward Artificial Intelligence

Almost half (47 percent) of marketers consider AI to be overhyped, far more than other industry buzzwords, while 43 percent of marketers believe vendors overpromise and underdeliver when it comes to AI.

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How Companies Integrate On- & Off-Line Customer Experiences, April 2013 [TABLE]

By David Erickson | December 24, 2013

Retailers are lagging in bridging online and offline customer experiences.

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Important Elements Of Retailers' Omnichannel Strategy, June 2013 [TABLE]

By David Erickson | December 23, 2013

84% of retailers worldwide said that creating a consistent customer experience across channels was very important.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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