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Posts Tagged ‘Net Promoter Score’

Average Net Promoter Score By B2C Industry [CHART]

By David Erickson | September 14, 2018 | 0
Chart: Average Net Promoter Score by B2C Industry

Which B2C industries and brands enjoy the highest net promoter scores (NPS)? NICE Satmetrix, one of the co-developers of this metric, asked 62,000 Americans to rate 188 brands across 23 industry sectors.

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Marketing Programs Salesforce Users Are Investing In, October 2014 [CHART]

By David Erickson | November 25, 2014

Customer engagement is a central theme running through this latest analysis of how companies are using Salesforce.

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Top Weaknesses Of Internal Marketing Teams [CHART]

By David Erickson | January 27, 2014

Business professionals say they are weakest at finding sponsorships/lead sources (2.0 average sore), creating whitepapers (2.0), and doing analysis (1.9).

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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