Skip to content
e-Strategy Trends
  • Content
  • Social
  • Email
  • Search
  • Advertising
  • Generations
    • Generation V
    • Millennials
    • Generation X
    • Baby Boomers
    • Silent Generation
  • About
e-Strategy Trends
  • Content
  • Social
  • Email
  • Search
  • Advertising
  • Generations
    • Generation V
    • Millennials
    • Generation X
    • Baby Boomers
    • Silent Generation
  • About

Posts Tagged ‘Consumer Experience’

Millennials' Interest In Branded Chatbots [CHART]

By David Erickson | April 18, 2017
Chart: Millennial Interest in Branded Chatbots

Almost 3 in 5 Millennials have used a chatbot at some point, and that the majority of those who haven’t are at least interested in giving them a go.

Read More

Most Influential Consumer Trends For The Next 10 Years [CHART]

By David Erickson | April 11, 2017
Chart: Most Influential Consumer Trends in Next 10 Years

The emergence and use of mobile devices is the consumer trend that North American marketers believe will have the greatest impact on their industries in the next 10 years.

Read More

Why Consumers Flag Promo Emails As Spam [CHART]

By David Erickson | March 15, 2017 | 5
Chart: Why Consumers Flag Promo Emails as Spam

57% of consumers reported having flagged a promotional email as spam due to a brand sending either irrelevant or too-frequent emails.

Read More

Top Disruptions Marketers See To Their Companies, August 2015 [CHART]

By David Erickson | January 7, 2016

There will be no shortage of disruptions to companies, spurring the need for these data and analytics capabilities.

Read More

Retail Marketers Top Business Challenges, September 2015 [CHART]

By David Erickson | November 12, 2015

Retailers are having trouble identifying and engaging their most valuable customers, as a leading 52% of respondents surveyed identify this as one of their top 3 business challenges.

Read More

Brand Recommendations Prompted By Mobile Web Experience, November 2014 [CHART]

By David Erickson | December 22, 2014

80% of mobile web users across 6 countries report having recommended a brand based on its mobile site experience.

Read More

Insurance Policy Holders Social Media Activity Related To Claims, November 2014 [CHART]

By David Erickson | November 7, 2014

Some 21% of property and casualty insurance policy holders surveyed across 14 countries say they have read reviews posted by other people on social media regarding their insurance claims experiences.

Read More

Top Analytics Tools Companies Pay For Worldwide, 2012 & 2013 [TABLE]

By David Erickson | August 5, 2013

Fewer marketers were interested in customer survey data and third-party market research.

Read More

Understanding Of Online Customer's Experience, June 2013 [CHART]

By David Erickson | July 1, 2013

44% of respondents rated their company’s understanding of the online customer experience as either excellent (7%) or good (37%).

Read More

Retailers' Multichannel Services [CHART]

By David Erickson | June 29, 2012

Retailers in North America are getting the hint and making store pickup programs a relatively high priority.

Read More

Categories

Follow Join Subscribe RSS Email
Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

Recent Posts

  • Super Bowl LV Advertising
  • Factors That Prompt People To Open Emails
  • Civil Social Networks: Telepath & Clubhouse
  • Grocery Shopping
  • Diversity In Advertising
June 2023
M T W T F S S
 1234
567891011
12131415161718
19202122232425
2627282930  
« Feb    

Tags

Apple Automotive Marketing Blogging Brand Marketing Computers Customer Experience Customer Service Entertainment Marketing eTailing Facebook Financial Services Marketing Gaming Gender Google Health Care Marketing Hospitality Marketing Infographic Instagram LinkedIn mCommerce Media Marketing Men Metrics Mobile Apps Mobile Social Mobile Video Music Marketing Online Shopping Personalization Photo Sharing Pinterest Retail Marketing Shopping Smart Phones Sports Marketing Streaming Video Tablets Television Television Marketing Travel Marketing Twitter United Kingdom United States Women YouTube