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Posts Tagged ‘Avon’

Top Global Brands By Customer Satisfaction, December 2013 [CHART]

By David Erickson | December 19, 2013

The average customer satisfaction with the top brands is 80 on a 100-point scale, with 68 of the brands scoring an 80 or above, considered by ForeSee to be the threshold of excellence.

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Word-Of-Mouth Index: Top US Brands, October 2013 [CHART]

By David Erickson | October 31, 2013

Companies should move beyond the Net Promoter Score, as it overstates the percentage of consumers who are considered “detractors,” argues ForeSee in a new report.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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