Chart: Remote Workforces Before And After The Pandemic

According to a May 2020 survey from The Adecco Group, 69% of US employees said they had to make major changes to their usual ways of working to adapt to the pandemic.

A National Association of Corporate Directors (NACD) poll from the same month found that 54% of US directors cited changing the way in which work gets done as a leading trend that would impact their company’s post-coronavirus recovery.

A June 2020 survey from Workable, a talent-acquisition tech provider, found that among human resources and talent acquisition professionals and business leaders worldwide, 30.9% said their employees were now fully remote, up from just 6.0% before the pandemic.

Moreover, the percentage of respondents who said that one-quarter or less of their workforce was remote fell from 68.0% before the pandemic to 15.7% in June. Read the rest at eMarketer.

Collaboration Tool Use, 2017-2022

Chart: Collaboration Tool Use, 2017-2022

eMarketer estimates that roughly 69.0% of US companies with over 100 employees will use communication and collaboration tools this year. That’s an increase of 15 percentage points from 2019, when 54.0% of such companies utilized these tools.

Use of such tools are expected to rise to 74.3% of American companies by 2022, perhaps due to an expectation that the work-from-home trend will become permanent.

Breaking it out by catetory, in 2017 23.4% of companies used audiovisual conferencing tools such as Webex, Join.me and Zoom; that percentage is expected to rise to 66.6% by 2022.

38.2% of companies were using messaging or chat tools like Slack in 2017 while eMarketer expects that to rise to 64.1% in 2022.

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