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Archive for September 27, 2018

How Consumers Share Feedback About Customer Experiences [CHART]

By David Erickson | September 27, 2018 | 0
Chart: How Consumers Share Feedback About Customer Experiences

People around the world say that customer experience is a competitive differentiator for brands. But do good or bad experiences reverberate beyond the customers themselves? As it stands, most people will tell someone about a very good or very bad experience.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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