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Archive for September 14, 2018

Average Net Promoter Score By B2C Industry [CHART]

By David Erickson | September 14, 2018 | 0
Chart: Average Net Promoter Score by B2C Industry

Which B2C industries and brands enjoy the highest net promoter scores (NPS)? NICE Satmetrix, one of the co-developers of this metric, asked 62,000 Americans to rate 188 brands across 23 industry sectors.

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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