More than ever before, retailers in the UK must think multichannel when it comes to selling their wares. And the reality is, many of them already are. According to a March 2014 report from eDigitalResearch and Portaltech Reply, a higher percentage of UK retailers used more sales channels in 2013 than they did in 2011. In particular, 68% of respondents said they had a mobile presence in 2013, up from just 37% in 2011. Read the rest at eMarketer.