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Cursing Customers By Industry [CHART]

By David Erickson | January 22, 2014

Satellite TV providers’ customer service agents get cursed at the most by angry clients, according to a study by Marchex that examined rates of cursing across 20 service industries that rely on consumer phone calls for sales.

Chart - Cursing Customers By Industry

Posted in Consumer Behavior and tagged Automotive Marketing, Cable Television, Contractors, Customer Service, Hotel Marketing, Satellite Television

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Content Marketing Blog or to eStrategy TV. This site is published daily by David Erickson, a veteran marketing professional.

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