Top Desired Health Care Website Features, February 2012 [CHART]
Since cost is an important issue for users of health care websites, many are now seeking resources that can help them estimate how much their medical expenses will cost. A February 2012 Deloitte survey found that 53% of health seekers said they would use a healthcare site that offered them a tool to tell them how much a health plan would pay for certain treatments or services. Patients also expressed a strong interest in seeing quality rankings and satisfaction ratings for specific doctors and hospitals. Read the rest at eMarketer.