How Internet Users Feel About Marketing At Social Media Sites, September 2012 [CHART]
Adding to the need for marketers to approach social marketing somewhat cautiously, consumers have displayed time and again an indifference to—or at worst, annoyance at—marketing messages pushed at them on social media, instead preferring to use such platforms to engage in more conversational interactions. And it should come as no surprise that consumers were predisposed to marketing messages from brands and companies that they had already chosen to “follow” or “like.”
The annoyance rate of consumers who saw ads from brands they followed was 11%, but jumped to 24% for those confronted with social media marketing messages from brands they didn’t follow, showing that tolerance for unsolicited messages was noticeably lower. Read the rest at eMarketer.