Social media user satisfaction remains steady this year though it is still in the lower tier of industries on this measure. The overall index for social media is unchanged at 73 on a 100-point scale, though some platforms are better rated than others.
This infographic illustrates just how much data media platforms ranging from Twitter and YouTube to Netflix and Spotify generate by the minute.
Customer satisfaction with social media websites improved by 3 points year-over-year to an average score of 71 on the ACSI’s 100-point scale.
According to this infographic by WhoIsHostingThis, the secret to killer blog posts are references.
Thanks to a sizable advantage in conversion metrics, the desktop promises to be a key player throughout this decade.
Yahoo cedes the top spot it took from Google back in July last year.
More than half of consumers named WebMD as their most accessed digital resource for health information.
Google ranks as the top site, with 17.3% market share of visits.
Pew Internet & American Life project presentation that takes a look at museum marketing and how arts organizations are using online communications.
According to Nielsen, Americans on the web were most inclined to search, socialize, shop, browse or, of course, look things up on Wikipedia.