84% of marketers believe that the level of complexity faced by marketing professionals over the next 5 years will be high or very high.
User Experience Statistics & Trends
e-Strategy Trends’ continually updated collection of user experience trends and statistics for media, marketing, public relations, advertising and strategic communications professionals.
Convenience, security and speed are the most important elements of a good mobile experience.
Generally, internet users want a convenient and secure mobile experience.
Advertising revenues are key to the existence of much digital video content. Still, if there are too many ads playing, users will stop watching the video altogether.
The number of different touch points and complexity of the customer experience (CX) ranks as the greatest barrier preventing organizations from improving CX.
A high-performing website is again more important to consumers than fresh and updated content, a consistent cross-screen experience and personalized content.
Convenience is the most important element of the mobile retail experience, whether that experience is on the mobile web or in mobile apps.
Some 82% of consumers have had a positive experience with a company recently, finds Verint in a survey of 18,038 respondents across 9 countries.
The visual web is many things to many people—and marketers.
A majority of consumers don’t trust websites that suffer from security and usability issues.