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Social Media Customer Service [INFOGRAPHIC]

Social Media Customer Service [INFOGRAPHIC]

Bluewolf created this infographic to illustrate the emerging competitive landscape of social media customer service.

July 9, 2012 By David Erickson
Filed Under: Online Behavior, Social Media Marketing Tagged With: Consumer Attitudes, Customer Service, Facebook, Infographic, Statistics, Twitter

Determining Social Media ROI [INFOGRAPHIC]

Determining Social Media ROI [INFOGRAPHIC]

InventHelp created this infographic explaining how to determine the ROI of social media marketing because 73% of CEOs think marketers lack business credibility.

July 9, 2012 By David Erickson
Filed Under: Analytics, Blog Marketing, Content Marketing, eCommerce, Social Media Marketing, Video Marketing Tagged With: Blogging, Conversion, eTailng, Facebook, Infographic, Measurement, Microblogging, ROI, Statistics, Twitter, Visual Communications, YouTube

Global Business Social Media Use By Channel [CHART]

Global Business Social Media Use By Channel [CHART]

Business executives in the US and several countries in Europe (Belgium, France, Germany, the Netherlands and the UK) reported that a majority of their companies were active on social media websites

July 3, 2012 By David Erickson
Filed Under: Blog Marketing, International, Local Internet Marketing, Location-Based Services, Mobile Marketing, Social Media Marketing, Video Marketing Tagged With: Badoo, Belgium, Blogging, Chart, Europe, Facebook, Flickr, Foursquare, France, Germany, LBS, LinkedIn, Microblogging, MySpace, Netherlands, Netlog, Statistics, Twitter, United Kingdom, United States, Western Europe, YouTube

Financial Advisors’ Use Of Social Media By Channel

Financial Advisors’ Use Of Social Media By Channel

A Q1 2012 survey of US financial professionals found that almost nine in 10 had an account on at least one social media service.

July 3, 2012 By David Erickson
Filed Under: Blog Marketing, Location-Based Services, Online Behavior, Photo Marketing, Social Media Marketing, Video Marketing Tagged With: American Century Investments, Blogging, Chart, Facebook, Financial Marketing, Forums, Geolocation, Google, LBS, LinkedIn, MySpace, Photo Sharing, Podcasting, RSS, Social Bookmarking, Statistics, Twitter, YouTube

Following Brands On Social Media [INFOGRAPHIC]

Following Brands On Social Media [INFOGRAPHIC]

Following Brands On Social Media [INFOGRAPHIC]Rate this post Based on a survey by Burst Media, this infographic (via Mashable) illustrates how we follow brands on social media.

July 2, 2012 By David Erickson
Filed Under: Blog Marketing, Online Behavior, Social Media Marketing Tagged With: Blogging, Brand Marketing, Brands, Facebook, Foursquare, Google, Infographic, LinkedIn, Mothers, Online Branding, Pinterest, Social Media, Statistics, Twitter, YouTube

The Data Minute [INFOGRAPHIC]

The Data Minute [INFOGRAPHIC]

DOMO created this infographic to illustrate how much data is created every minute.

June 29, 2012 By David Erickson
Filed Under: eCommerce, Email Marketing, Location-Based Services, Photo Marketing, Search Engine Marketing, Social Media Marketing, Video Marketing Tagged With: Apple, Big Data, Blogging, Data, DOMO, Email, Facebook, Flickr, Foursquare, Google, Infographic, Instragram, LBS, Microblogging, Mobile Apps, Social Media, Statistics, Tumblr, Twitter, WordPress, YouTube

The Languages Of Social Sites [INFOGRAPHIC]

The Languages Of Social Sites [INFOGRAPHIC]

Translation service Language Connect created this infographic that illustrates the languages the major social media sites support

June 29, 2012 By David Erickson
Filed Under: Social Media Marketing Tagged With: Facebook, Google, Infographic, Language, Language Connect, LinkedIn, Social Media, Social Networks, Statistics, Twitter

Social Media Personas [INFOGRAPHIC]

Social Media Personas [INFOGRAPHIC]

Amia research created this infographic of six different social media personas.

June 29, 2012 By David Erickson
Filed Under: Baby Boomers, Blog Marketing, Demographics, Generation X, Generations, Millennials, Mobile Marketing, Online Behavior, Silent Generation, Social Media Marketing, Technographics, Video Marketing Tagged With: Amia, Blogging, Facebook, Infographic, LinkedIn, Microblogging, Persona Marketing, Social Media, Social Media Behavior, Statistics, Twitter, YouTube

Best Tweeting Days By Industry [TABLE]

Best Tweeting Days By Industry [TABLE]

Although only 19% of brand tweets are published on weekends, these tweets show engagement rates that are 17% higher than weekdays, according to a June 2012 Buddy Media report.

June 28, 2012 By David Erickson
Filed Under: Content Marketing, Mobile Marketing, Online Behavior, Social Media Marketing Tagged With: Apparel Marketing, Clothing Marketing, Dayparting, Entertainment Marketing, eTailing, Fashion Marketing, Movie Marketing, Music Marketing, Publishing, Retail Marketing, Social Media, Sports Marketing, Statistics, Table, Timeparting, Twitter

29% Of Companies Don’t Do Social Media [CHART]

29% Of Companies Don’t Do Social Media [CHART]

Companies around the world are adopting social media as part of their business practices, with 61% in 6 US and European markets on Facebook, 39% on Twitter and 29% on LinkedIn.

June 28, 2012 By David Erickson
Filed Under: International, Social Media Marketing Tagged With: Chart, Facebook, LinkedIn, Social Media, Statistics, Twitter

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Marketing, advertising, communications & public relations trends, statistics, charts, graphs, infographics, presentations, and video that are not published to the e-Strategy Internet Marketing Blog or to eStrategy TV. Published throughout the day by David Erickson David Erickson, VP of Online Marketing at Minneapolis Public Relations firm, Karwoski & Courage.

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