e-Strategy Trends’ continually updated collection of shopping trends and statistics for marketing, public relations, advertising and strategic communications professionals.

Impulse Purchasing [CHART]

via Most consumers just can’t help themselves when it comes to off-list shopping, and in-store messaging is the key influencer in their impulse purchases, finds The Integer Group and M/A/R/C Research in April 2012 survey results. In fact, 9 in 10 shoppers admit making off-list purchases, with roughly 3 in 5 of these shoppers…

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Smart Phone Shopping Stages [CHART]

via Interestingly, the research found that 54% of US smartphone owners used their phones to shop before arriving at a store. A smaller number said they had used their phone after getting to a brick-and-mortar location. This indicates that customers are “pre-shopping” on smartphones before deciding whether a trip to a retail location is…

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Mobile Shopping Behavior Of Smart Phone Owners [CHART]

via Customers are using web-enabled devices for a variety of purposes, but the highest percentage of respondents, 47%, said they relied on smartphones to find out more information about a product. Thirty-six percent of those polled had used their phones to read product reviews on retail websites. Price-comparison was also a popular activity, with…

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Smart Phone Shopping Behavior [CHART]

via Two-thirds of US consumers with smartphones have used the devices to aid shopping, according to a report by research firm Leo J. Shapiro and Associates. The February 2012 survey also found that 38% of respondents researched products on their smartphones while shopping at a physical store. Read the rest at eMarketer. Rate this…

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Consumers Happier With Products Bought Online [CHART]

via bazaarvoice-product-sentiment-by-age-group-april2012.jpgConsumers who buy products online appear more satisfied with their purchases than in-store shoppers, a trend that surprisingly is magnified among the more mature age demographics, details BazaarVoice in a March 2012 report. Looking at online feedback from both in-store and online shoppers, the company found that the average feedback rating among 19-24-year-olds…

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Online/Offline Shopping For 2012 [CHART]

via A February 2012 survey by price comparison service PriceGrabber, a part of Experian, found most US online consumers plan to shop this year by combining online, brick-and-mortar and mobile retail channels. Read the rest at eMarketer. Rate this post

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