A majority of consumers don’t trust websites that suffer from security and usability issues.
A majority (56%) of US smartphone owning adults have abandoned a mobile transaction.
44% of Millennials believe that their personal information is actually kept private by the companies they do business with all or most of the time.
Slightly fewer than one-third of consumers say they are ‘very confident’ in retailers’ ability to keep their private information secure.
People were most likely to worry about their social security numbers getting out.
Fully 44% of Americans said they hadn’t taken any online security precautions in the past 30 days.
It’s become more important than ever for apps to clearly state how they will use consumers’ data.
SBOs not interested in mobile payments were most likely to say it just didn’t make sense for their businesses.
Nearly 70% of small business owners believed mobile payments could offer customers a simpler payment experience.
Almost 6 in 10 online shoppers surveyed by PwC agree that they’re happy to receive offers or coupons via their mobile phone.