![Customer Loyalty [INFOGRAPHIC]](http://trends.e-strategyblog.com/wp-content/uploads/2018/05/Customer-Loyalty-150x150.jpg)
This infographic by FieldBoom illustrateds twenty aspects of customer loyalty and why it is important to your business.
Mobile Page Speed Benchmarks By Industry [CHART]
![Mobile Page Speed Benchmarks By Industry [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2018/05/Mobile-Page-Speed-Benchmarks-150x150.png)
The probability of a mobile site visitor bouncing from a page more than doubles when the page load time goes from 1 second to 10 seconds, according to Google’s updated look at mobile page speeds.
Email Engagement With New Shoppers [INFOGRAPHIC]
![Email Engagement With New Shoppers [INFOGRAPHIC]](http://trends.e-strategyblog.com/wp-content/uploads/2018/04/email-engagement-with-new-shoppers-150x150.jpg)
This infographic illustrates the results of a Coherent Path survey of emails sent to new customers by 100 major retailers, such as CVS, Home Depot, and Ralph Lauren.
Word-Of-Mouth Drives Consumer Sales [CHART]
![Word-Of-Mouth Drives Consumer Sales [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2018/02/word-of-mouth-drives-consumer-sales-150x150.png)
Word-of-mouth has time and again been shown in research to be the top influencer of consumer’s purchase decisions. Now, a new study from Engagement Labs quantifies the extent to which word-of-mouth drives sales, finding that an estimated 19% of consumers sales are the result of online and offline conversations.
Reasons For Cart Abandonment [CHART]
![Reasons For Cart Abandonment [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2018/02/reasons-for-cart-abandonment-150x150.gif)
Cart abandonment is a major concern for online retailers, and according to new research, shipping costs and overall price are the two major factors that are causing digital shoppers to abandon their items.
Percentage Of Brands On Snapchat By Industry [TABLE]
![Percentage Of Brands On Snapchat By Industry [TABLE]](http://trends.e-strategyblog.com/wp-content/uploads/2018/01/percentage-of-brands-on-snapchat-by-industry-150x150.gif)
Snapchat has become a must for many brands—especially those aiming to reach young consumers, who are the bulk of Snapchat’s audience. New research found that Snapchat adoption among brands increased throughout 2016, but many of these branded accounts were quickly abandoned.
Where Consumers Conduct Product Research Online [CHART]
![Where Consumers Conduct Product Research Online [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2017/11/Where-Consumers-Conduct-Product-Research-Online-150x150.png)
More respondents turn to Google (85%) than to Amazon (72%) to help them find product ideas and information before making a purchase.
Social Commerce [INFOGRAPHIC]
![Social Commerce [INFOGRAPHIC]](http://trends.e-strategyblog.com/wp-content/uploads/2017/11/social-commerce-infographic-150x150.jpg)
This infographic from Curalate illustrates how social content is the new storefront, based on its 2017 consumer survey.
Industry Reputations [CHART]
![Industry Reputations [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2017/11/Industry-Reputations-150x150.png)
It’s hard to sell to a public that doesn’t view you well… Yet that’s the task faced by the advertising and public relations industry, which continues to rank towards the bottom of all industries in public perception.
Brands Working With Instagram Influencers By Industry [CHART]
![Brands Working With Instagram Influencers By Industry [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2017/10/brands-working-with-instagram-influencers-150x150.png)
According to L2’s recent Influencers briefing, 70% of brands use influencers to boost reach and enhance content.