![Weekly Time Shopping Offline & Online By Country, July 2014 [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2014/07/PayPal-Time-Spent-Shopping-Online-Offline-by-Country-July2014-150x150.png)
Across 15 countries tracked, consumers in 13 markets reported spending more time shopping offline than online.
Online Shoppers’ Preferred Method For Researching & Buying Products, June 2014 [CHART]
![Online Shoppers’ Preferred Method For Researching & Buying Products, June 2014 [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2014/06/UPScomScore-Online-Shoppers-Preferred-Methods-June2014-150x150.png)
Despite the growth of mobile commerce (23% year-over-year in 2013, per comScore), only 1 in 10 respondents prefer to purchase products on mobile devices.
Top Types Of Financial Services & mCommerce Sites Visited By Mobile Italians, November 2013 [TABLE]
![Top Types Of Financial Services & mCommerce Sites Visited By Mobile Italians, November 2013 [TABLE]](http://trends.e-strategyblog.com/wp-content/uploads/2014/05/173367-150x150.gif)
Nearly two-thirds (64.1%) of Italy’s mobile phone owners had a smartphone late last year—a gain of 23.5% compared with the same period in 2012.
Webrooming vs Showrooming, November 2013 [CHART]
![Webrooming vs Showrooming, November 2013 [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2014/05/171240-150x135.gif)
78% of respondents reported Webrooming, or researching online before heading to a store to make a purchase.
US Online Shoppers & Buyers, 2012-2018 [CHART]
![US Online Shoppers & Buyers, 2012-2018 [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2014/05/171459-150x150.gif)
US retail ecommerce will continue its torrid growth in 2014, with sales forecast to rise 15.5% to $304.1 billion.
Use Of Mobile Tools For CPG Shopping, 2012 & 2013 [TABLE]
![Use Of Mobile Tools For CPG Shopping, 2012 & 2013 [TABLE]](http://trends.e-strategyblog.com/wp-content/uploads/2014/05/172252-150x150.gif)
Mobile shopping apps were the most helpful, used by 27% and cited by 40% as useful for CPG shopping.
UK Online Shoppers & Buyers, 2011-2017 [CHART]
![UK Online Shoppers & Buyers, 2011-2017 [CHART]](http://trends.e-strategyblog.com/wp-content/uploads/2014/04/158563-150x150.gif)
57% of UK digital buyers had used a click-and-collect service.
Important Services When Shopping Online According To Multichannel Buyers, December 2013 [TABLE]
![Important Services When Shopping Online According To Multichannel Buyers, December 2013 [TABLE]](http://trends.e-strategyblog.com/wp-content/uploads/2014/03/169404-150x150.gif)
The ability to buy online and pick up in-store was the second most popular retail offering (36%) that US internet users planned to take advantage of during this past holiday season.
Happy eCommerce Customers [INFOGRAPHIC]
![Happy eCommerce Customers [INFOGRAPHIC]](http://trends.e-strategyblog.com/wp-content/uploads/2014/02/TheSecrettoaHappyCustomer_52ff1b30e22c0_w1500-150x150.jpg)
This infographic by Yovigo illustrates what makes eCommerce customers happy.
How Online Channels Influence Shopping, Q2 2013 [TABLE]
![How Online Channels Influence Shopping, Q2 2013 [TABLE]](http://trends.e-strategyblog.com/wp-content/uploads/2014/02/168254-150x150.gif)
Product reviews were the leading digital tool that influenced US internet users to shop at a specific retailer (39%).
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