The use of voice assistants powered by artificial intelligence (AI) and voice-activated devices is exploding in the US and around the world. These technologies have the potential to improve the healthcare system and change the way healthcare brands, providers and patients interact.
This infographic from Websitebuilder.org illustrates the facts and importance of online consumer reviews and ratings to a wide variety of businesses.
US internet users looking to make the switch relied on a traditional method of finding a physician—word-of-mouth.
Americans were less likely to perceive large industries as “generally honest and trustworthy” this year.
The websites of physician groups or medical practices were US internet users’ most trusted sources for health care treatment information.