Government offices and the telecommunications industry (telecom, TV, internet) have by far the worst customer service,
Some 77% of American adults believe that the tech industry has a positive reputation, slightly down from last year’s 80%.
Just 37% of Americans have a positive view of the advertising and public relations industry.
This infographic by LinkedIn illustrates trends related to saleswomen during the past decade.
Only 21% of American adults have a Lot Of Trust in the businesses or companies that they regularly do business with to keep their personal information secure.
1 in 5 American adults believe that the reputation of corporate America has improved over the past year.
Photos averaged a 35% boost in retweets across the 5 areas examined – TV, news, music, government and politics, and sports – followed by videos, which averaged a 28% increase.
Hispanics are twice as likely to share content than non-Hispanics, with each user sharing 5 times more often.
A breakdown of social media response times and rates by industry found that government companies had the longest response time—14.5 hours—and a response rate of just 17%.
US business executives ranked the retail sector second at 42%, just behind finance (49%) in terms of having the most Big Data success.