Interest In Activities You Can Do Using Mobile Wallets, March 2015 [CHART]

Chart - Interest In Activities You Can Do Using Mobile Wallets

Roughly 4 in 10 smartphone users say they currently use or would consider using their smartphone to find or redeem coupons.

Click-Through Rate For US Facebook Ads By Industry, Q4 2014 [CHART]

Chart -Click-Through Tate For US Facebook Ads By Industry

Clickthrough rates (CTRs) for US Facebook ads showed impressive growth throughout 2014.

Best & Worst Customer Experience Ratings By Industry & Company, March 2015 [TABLE]

Table - Best & Worst Customer Experience Ratings By Industry & Company

Publix enjoys the best customer experience rating of 293 companies measured.

Mobile Users’ In-Store Activities, February 2015 [CHART]

Chart - Mobile Users

40% of mobile phone users surveyed across 23 countries claim to regularly compare prices while in-store.

Top Brands For Customer Loyalty, February 2015 [TABLE]

Table - Top Brands For Customer Loyalty

Consumers’ emotional expectations from brands continue to grow but brands are failing to keep pace.