While email remains hugely popular with consumers, email marketers are having a tough time growing their audiences.
81% and 80% of respondents, respectively, said email marketing drives customer acquisition and retention.
Personalizing the customer experience ranks as the top objective of a data-driven marketing strategy.
CMOs are no longer investing the majority of their budgets to customer acquisition, instead spreading their spending more evenly across the customer journey.
79% of B2B marketers worldwide used marketing automation.
Word-of-mouth works in B2C marketing and it sustains its power in the B2B world too
How Email Marketers Manage Customer Datat: Fewer than four in 10 email marketers had a centralized data repository for their client data.
Just 30.8% of small-business owners (SBOs) in North America were satisfied with the volume of new clients they got online.
51% of CEOs worldwide planned to enter into new partnerships or alliances in the next 12 months.
28% of small- and medium-sized businesses said word of mouth was their most effective, up from 26% the previous year.