The vast majority of adults across 6 countries believe that organizations are failing to provide a connected experience, defined as organizations knowing their preferences across all channels and being able to provide them with access to the information they need in a timely manner.
Privacy is obviously a hot topic these days with new European data privacy regulations going into effect and Facebook facing questions over its privacy practices.
In the US and the UK, nearly three-quarters of Millennials said they were more likely to communicate digitally—whether via email, SMS or social media—rather than in person.
The majority of countries worldwide have low expectations of Donald Trump’s impending stint in the White House.
This infographic illustrates the mCommerce market, from rising regions, to average order value, to mobile coupon use and payments.
Typing a domain name into a browser’s address bar remains a common internet behavior.
Almost 7 in 10 ‘opinion elites’ in the 16 countries tracked said that more so than in the past.
Marketers spent an average of $567 advertising to each person in the US last year, according to Strategy Analytics’ calculations.
451 Research estimated in September 2014 that US 4G LTE mobile connections would rise nearly 30% from 152.3 million in 2014 to 197.4 million in 2015. By 2018, the firm expected that total to reach 272.4 million.
China and the UK, have much higher proportions of online-to-total retail sales than the US, and ecommerce trends in each market are unique.