Publix enjoys the best customer experience rating of 293 companies measured.
Consumers’ emotional expectations from brands continue to grow but brands are failing to keep pace.
Over 50 million people consider themselves Amazon Prime members.
Washington, DC and San Francisco are the leading US markets by subscription video-on-demand (SVOD) penetration.
While Amazon.com topped the brand buzz rankings among US adults overall last year, Netflix topped the charts among Millennials.
Amazon enjoys the best public perception for the second consecutive year.
This infographic by Made By Oomph explains forty messages hidden within famous brand logos.
YouTube captures nearly 20% of US video advertising spending right now.
Amazon edges Microsoft as the most influential brand on social media by Klout’s scale.
Inc. magazine surveyed CEOs on their views of social media, technology and trends. This infographic highlights the results.