The restaurant and computer industries enjoy the best net perception among US adults.
Airline Marketing Statistics & Trends
e-Strategy Trends’ continually updated collection of airline marketing trends and statistics for marketing, public relations, advertising and strategic communications professionals.
People in the U.S. today are adopting new technologies, including tablets and smartphones, at the swiftest pace we’ve seen since the advent of the television.
Map applications ranked as the No. 1 travel-related apps used by US smartphone owners when on trips, cited by 45%.
87% of SMB owners and managers agreed that positive customer perceptions of their brands were important.
Persuasion Infographic: This infographic by everreach illustrates many of the psychological factors involved in persuasion and influence.
Government offices and the telecommunications industry (telecom, TV, internet) have by far the worst customer service,
Consumers’ emotional expectations from brands continue to grow but brands are failing to keep pace.
Some 77% of American adults believe that the tech industry has a positive reputation, slightly down from last year’s 80%.
Across generations, about 40% of LGBT mobile users reserved hotels through their devices, and more than one-quarter booked flights.
Looking at directions and finding restaurant information were the most popular travel-related mobile activities conducted by US LGBT mobile device users.