e-Strategy Trends’ continually updated collection of usability research, trends and statistics for marketing, public relations, advertising and strategic communications professionals.

Top Grocery Store Technologies [CHART]

via While online sales make up only a tiny fraction of total grocery sales, a significant subset of grocery shoppers are using online and mobile tools as part of the shopping process. Grocery shoppers are familiar with and rely on a range of technologies to help them research products, find the best value and…

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Obstacles On Hospitality/Tourism Websites [CHART]

via According to the survey, 30% of those who visited a site to make a booking—but did not complete one—said price was the reason they stopped shopping. But after price, functionality and site design were among the biggest stumbling blocks for prospective customers. iPerceptions found that 12% of those who did not finalize a…

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Website Usability Issues For Tablet Users [CHART]

via Tablet users’ expectations are being shaped by their fast PC-browsing experiences. The survey also found that 69% of those polled wanted websites to load in 2 seconds or less on tablets. Suggesting that current tablet users are somewhat dissatisfied by the web experience on the tablet so far, a sizeable minority of those…

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Tablet Users Expect Speedy Sites [CHART]

via A January 2012 poll of worldwide tablet users conducted by Equation Research for technology performance company Compuware found that seven out of 10 respondents expected that websites would load at least as fast on tablets as they would on PCs. Read the rest at eMarketer. 0.0 00

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