Social Media Marketing
Twitter Customer Service By Top 100 Brands [CHART]
Among the brands listed on the Interbrand Top 100, nearly all (95%) use Twitter and nearly one in four (23%) use it as a customer service platform.
Read MorePinterest Optimization [INFOGRAPHIC]
This infographic lists ten ways to optimize your Pinterest page.
Read MoreShareable Social Media Content, January 2013 [CHART]
When it comes to sharing content on social media, pictures and links get the nod over quotes and videos.
Read MoreUS Fan Concentration & Top Facebook Brands, January 2013 [CHART]
The brands with the most fans on Facebook see a majority share of those fans residing outside the US.
Read MoreSocial Media Job Qualifications [CHART]
47 percent of respondents hired social media staff with experience of three years or less.
Read More2013 Social Media Hiring Plans [CHART]
The majority of respondents (68 percent) didn’t expand its social media department in 2012, and 78 percent don’t plan to hire in 2013.
Read MoreNumber Of Employees Working Exclusively On Social Media [CHART]
Among those who do have a dedicated team, about 42 percent have just one person shoveling coal into the social media locomotive’s firebox.
Read MoreEngagement With Local Stories [PRESENTATION]
When you come across a story about your town, city or state, what makes you want to share it?
Read MoreDetermining The ROI Of Facebook & Twitter [INFOGRAPHIC]
This infographic from InventHelp illustrates how to determine the ROI of Facebook & Twitter.
Read MoreThe Year In Social Media, 2012 [INFOGRAPHIC]
This infographic documents the social media highlights of 2012.
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