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Local Internet Marketing

e-Strategy Trends’ continually-updated collection of local Internet marketing research, statistics and trends for marketing, public relations, advertising and strategic communications professionals.

Most Valuable Personalized Content [CHART]

Chart: Most Valuable Personalized Content

Periscope By McKinsey asked US internet users what type of personalized content was most appealing; no answer garnered an outright majority of responses. Half of respondents said that products related to their interests were appealing, and only four responses appealed to at least one-third of those polled.

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Map App Users, 2017-2021 [CHART]

Chart: Map App Users

Maps and navigation apps are essential tools for smartphone users, and we forecast that 66.8% of smartphone users will use them monthly, with a growth of 5.8% from 2017 to 2018. More than 155 million people will use maps and navigation apps by the end of this year. We expect that growth will remain steady in the coming years, and penetration will reach 67.6% by 2021.

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Local Business Voice Search By Device [CHART]

Chart: Local Business Voice Search

Some 58% of US adults have used voice search to find information on a local business at some point in the past 12 months. Most commonly, people are using their smartphones (56%) for voice search to find local business information, while about 1 in 5 (18%) have done so using a Smart Speaker.

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Consumer Frustrations With Inaccurate Local Business Listings [CHART]

Chart: Local Business Listing Inaccuracies

Most US consumers would lost trust in a business that had incorrect or inconsistent contact details online, reports BrightLocal. And the problem appears to be quite extensive: 71% of the survey’s respondents reported having felt the effect of inaccuracies found online, such as having called a wrong phone number or arrived at a location when it was closed.

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