e-Strategy Marketing Trends

Marketing Trends & Statistics

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eCommerce Marketing Statistics & Trends

e-Strategy Trends’ continually-updated collection eCommerce marketing research, statistics and trends for marketing, public relations, advertising and strategic communications professionals.

Facebook Chatbots [INFOGRAPHIC]

This infographic from Headway Capital illustrates five ways small businesses use Facebook chatbots and eight tips for creating one.

Conversational Commerce Sentiment [CHART]

Fewer than 1 in 5 adults (18%) have ever purchased something directly on a social media site using features such as a social buy button.

Where Young Shoppers Discover Products [CHART]

Retail marketers continue to focus their energies on Gen Z and Millennial consumers, and doing so should include a healthy level of importance attached to social media.

Color Psychology & Conversions [INFOGRAPHIC]

This infographic from Design Advisor illustrates how color choice in online design can effect website conversions.

Social Channels That Have A Significant Influence On Shopping [TABLE]

When the first wave of social commerce arrived—mostly reproducing ecommerce catalogs on Facebook—critics predicted it would fail because users didn’t want to shop where they socialized. More than half a decade later, most social media users still don’t turn to social platforms to make direct buys. Now it’s all about influence, social ads and a multi-channel path to purchase.

Preferred Shopping Method Among Online Buyers [CHART]

The fastest-growing category on Amazon this year is food and beverage, up 40.1%, with the health, personal care and beauty category close behind at 37.9%. While sales volume is still small, the uptick shows consumers are turning to ecommerce more often for everyday items and grocery shopping.

Grocery App Users, 2017-2022 [CHART]

Grocery apps are some of the fastest-growing apps in the US. This year, 18.0 million US adults will use a grocery app at least once a month, up 49.6% over last year.

What Grocery Shoppers Buy Online [CHART]

When asked by Field Agent which categories were easiest to shop for online/in-app, 49% cited center store groceries. Only 5% said meat was easiest to shop for digitally.