Consumer Attitudes

e-Strategy Trends’ continually updated collection of consumer attitudes trends and statistics for marketing, public relations, advertising and strategic communications professionals.

Top Luxury Brand Mobile App Features [CHART]

via emarketer.com Mobile luxury shoppers were most interested in using apps to gain access to discounts. Forty-six percent of those who had downloaded or planned to download any mobile app said they expected a luxury app to provide them with a loyalty program. Early access to sales was the second-highest anticipated app feature, at 45%.…

Read More

Top Grocery Store Technologies [CHART]

via emarketer.com While online sales make up only a tiny fraction of total grocery sales, a significant subset of grocery shoppers are using online and mobile tools as part of the shopping process. Grocery shoppers are familiar with and rely on a range of technologies to help them research products, find the best value and…

Read More

Small Business Owners Attitudes Toward Marketing Targeted At Them [CHART]

via emarketer.com In March 2012, marketing agency Cargo and Inc. Magazine found the majority (52%) of US small-business owners felt companies did not market to them effectively. Along similar lines, 45% said companies made little effort to understand their business and 43% said B2B marketers did not understand their individual needs as small-business owners. Read…

Read More

Attitudes Toward Store Brands [CHART]

via marketingcharts.com A significant proportion of US consumers believe that store brands are equal to or even better than national brands in several key areas, including ones traditionally seen as national brand differentiators, finds Ipsos in May 2012 survey results. For example, while a somewhat unsurprising 9 in 10 said that store brands compare equally…

Read More

Price & Brand Experience Influence Purchase Decisions [CHART]

via imediaconnection.com When consumers were asked to rank factors that influence purchase decisions, they were driven by price and their experience with a brand over all else. PwC notes that long-term relationships were formed by friendly, helpful service and the people behind it. This can be thought of simply as the “brand experience.” Loyalty programs…

Read More

Attitudes Toward Tablet Shopping [CHART]

via emarketer.com Overall, tablets were found to be an ideal device for researching and vetting product purchases. Half of tablet users in the study said they turned to the device to research products prior to a store visit. The same percentage also strongly agreed the tablet was an ideal tool for researching products prior to…

Read More

Consuming Attitudes Toward Overconsumption [CHART]

via marketingcharts.com A high proportion of consumers worldwide feel they are spending too much on unnecessary items and are looking to scale back and live more simply, finds Euro RSCG Worldwide in April 2012 survey results. Young consumers (aged 18-34) in particular seem to believe that they have wasted lots of money on things they…

Read More

Global Consumers’ Tech/Information Concerns [CHART]

via marketingcharts.com Data from Euro RSCG Worldwide’s “This Digital Life” indicates that a majority of consumers around the world are concerned about technology overload, with women 15% more likely than men to report this concern (60% vs. 52%), and mainstream consumers almost 8% more likely than prosumers to be concerned (56% vs. 52%). 55% of…

Read More

Consumers Worldwide Concerned About Tech Addiction [CHART]

via marketingcharts.com Many consumers worldwide worry that technology is overtaking their lives, finds Euro RSCG Worldwide in an April 2012 report. Dividing the more than 7,000 respondents from 19 countries up into prosumers (leading-edge consumers who are an indicator of what the mainstream will soon be doing and thinking) and mainstream consumers (84% of the…

Read More

Millennials & Privacy [CHART]

via marketingcharts.com Data from Euro RSCG Worldwide’s “This Digital Life” indicates that a high proportion of global consumers worry about the privacy habits of Millennials. In fact, 61% of those aged over 55 worry about the impact digital technology and social media are having on young people, with 57% of 35-54-year-olds and 53% of 18-34-year-olds…

Read More