The use of voice assistants powered by artificial intelligence (AI) and voice-activated devices is exploding in the US and around the world. These technologies have the potential to improve the healthcare system and change the way healthcare brands, providers and patients interact.
Organizations in and around the healthcare industry are starting to experiment with voice tech. They include care facilities and other healthcare providers, healthcare agencies, researchers, pharmaceutical companies, nonprofit organizations, payers, large tech companies and startups.
Voice applications can provide information and awareness about health conditions, locate facilities, enhance patient-provider communications, encourage medication adherence, foster brand loyalty and potentially drive better medical outcomes. Read the rest at eMarketer.