Archive for February 16, 2018

Word-Of-Mouth Drives Consumer Sales [CHART]

Chart: Word-Of-Mouth Drives Consumer Sales

Word-of-mouth has time and again been shown in research to be the top influencer of consumer’s purchase decisions. Now, a new study from Engagement Labs quantifies the extent to which word-of-mouth drives sales, finding that an estimated 19% of consumers sales are the result of online and offline conversations.

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