How People Discover Small Businesses [CHART]

How People Discover Small Businesses [CHART]

More than one-third of US internet users said they first find out about small businesses when researching online, according to a survey. Walking into a local store, meanwhile, was the least likely path to discovery.

Vistaprint Digital Services, owned by Cimpress, polled 2,000 US internet users on the impact of an online presence for small businesses during March and April 2016.

According to the results, 36.7% of respondents said they primarily first find out about small businesses through online research, closely followed by word-of-mouth (35%). Meanwhile, only 8.4% said they usually found out about such firms by walking into the store.

The survey also tracked how often these internet users research a local business online before showing up at its door. Of those polled, 36.4% said they often check out the store online prior to visiting, compared to 7.2%, who said they don’t. Read the rest at eMarketer.

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