Customer Satisfaction With In-Store Shopping, September 2015 [CHART]

Customer Satisfaction With In-Store Shopping, September 2015 [CHART]

About three-quarters of the almost 2,000 shoppers surveyed around the world by Zebra Technologies are at least somewhat satisfied with shopping in stores, per a recent study. But satisfaction rates are lower for product prices (58%) and the availability of coupons, special offers and discounts (51%). The study results indicate that product availability is the top aspect of the in-store experience that influences greater spending, while the most compelling reason for shopping in-store is to browse or experience the physical product. Read the rest at MarketingCharts.

Source: Zebra Technologies [PDF]

Customer Satisfaction With In-Store Shopping, September 2015 [CHART]
4 (80%) 5 votes