Archive for March 6, 2015
Best & Worst Customer Experience Ratings By Industry & Company, March 2015 [TABLE]
Publix enjoys the best customer experience rating of 293 companies measured.
Read MoreWorst Customer Service Industries, March 2015 [CHART]
Government offices and the telecommunications industry (telecom, TV, internet) have by far the worst customer service,
Read MoreTop Promotional Strategies For Increasing Sales, March 2015 [CHART]
46% of Inc. 500 executives cited online advertising as the promotional strategy they feel has the most potential to help increase sales.
Read MoreCustomers’ Top Priorities For The Next 12 Months, February 2015 [CHART]
CMOs narrowly give the edge to excellent service over product quality when it comes to their customers’ top priorities in the next 12 months.
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