23% of US internet users have used social media for customer services purposes at some point.
Archives for December 30, 2014
Almost 6 in 10 company marketers agree that the ability to personalize content is fundamental to their online strategy.
Who’s more brand loyal – men or women? Probably the only real correct answer is that it depends.
Some 84% of global online consumers aged 16 and older report sharing content online.
Almost 8 in 10 American adults read online consumer reviews for product and services before making a purchase.
Netflix is among the top-3 “cool” networks or services for a leading 26% of TV viewers aged 18-49.