Cursing Customers By Industry [CHART] By David Erickson | January 22, 2014 Satellite TV providers’ customer service agents get cursed at the most by angry clients, according to a study by Marchex that examined rates of cursing across 20 service industries that rely on consumer phone calls for sales. Posted in Consumer Behavior and tagged Automotive Marketing, Cable Television, Contractors, Customer Service, Hotel Marketing, Satellite Television