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Profitability Of Multichannel Retail Customers [CHART]

Chart - Profitability Of Multichannel Retail Customers

In-store pickup services are highly popular with online consumers, and retailers such as Wal-Mart, Best Buy and Argos (UK) report that 40% or more of their online orders are picked up in-store. Yet many retailers have generally been slow to offer such services because they are difficult and costly to implement. Read the rest at eMarketer.