As part of an ongoing examination of social media and news, Pew Research Center analyzed the scope and characteristics of social media news consumers across nine social networking sites.
Quality is the core value that the largest share of consumers around the world feel is important for brands to embody.
Email and social media are the only touch points through which a majority are able to deliver personalized content.
Almost 6 in 10 online consumers worldwide have recommended companies that they trust in the past 12 months.
Facebook narrowly edges Twitter as the social platform that users believe is best for keeping up to date with news, sports or politics.
Business leaders are once again confident in the general direction of their marketing budgets this year, as 56% of respondents expect to increase their budgets.
When GfK MRI asked US smartphone users about what mobile apps they checked first thing in the morning on a typical weekday, two-thirds said they looked at text messages, and 63% checked email.
Communication comes first for most US internet users—and even before coffee for a great many of them.
While technology can help marketers personalize at scale, a lack of it is also the biggest reason execs say they don’t personalize their content.
US small and medium-sized businesses (SMBs) use a variety of different metrics to gauge the success of their social media efforts.